Player Privacy Policy
Welcome to the Privacy Policy for Patrick Spins. We take your privacy seriously and this page explains how we collect, use and protect personal information when you use our services. We describe the types of information we hold, how we process it and the choices available to you as a user.
Types of data we collect
We collect a range of information to provide and maintain your account and to improve our services. Data falls into three main categories:
Personal data
This includes information you provide when registering or contacting us, such as your name, date of birth, email address, postal address, phone number and identity documents when verification is required. Account credentials and account settings are also included.
Technical data
We collect device and connection information, including IP address, browser type, operating system, device identifiers and log data about your interactions with the site. This helps with security, fraud prevention and site performance.
Transactional data
When you use payment methods or place bets, we record transaction details such as payment method, transaction amounts, timestamps and basic purchase or play history required for account management and payment processing.
How we use your information
We use data to create and manage your account, process deposits and withdrawals, verify identity for compliance and anti-fraud checks, respond to enquiries, and provide customer support. We also use information to maintain security, detect suspicious activity and improve our services and site functionality.
Data protection practices
We implement administrative, technical and physical safeguards to protect personal data. Access to personal information is restricted to authorised personnel and third-party service providers who process data on our behalf. Where third parties are used, we require appropriate safeguards to protect your data.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support secure logins, analyse site usage and personalise content. You can manage cookie preferences through your browser; however, disabling certain cookies may affect site functionality.
User rights
You have rights to request access to your personal data, request correction of inaccurate information, request deletion where lawful, and object to or restrict certain processing. We will consider and respond to valid requests in line with applicable data-protection requirements.
Access, correction and deletion
If you wish to access, correct or delete your personal information, contact us and we will provide the steps required. We may retain certain information where necessary for legal, regulatory or legitimate business purposes, such as fraud prevention and record-keeping.
Information sharing and third parties
We share data with payment processors, identity-verification providers, security vendors and other service partners as needed to provide services. We may also disclose information to comply with lawful requests from public authorities. We do not sell your personal data to third parties.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page. Continued use of our services after updates indicates acceptance of the revised policy.
If you have questions or want to exercise your rights, please contact us at [email protected]. For operational matters you may also see references to our trading name PatrickSpins in account communications and support materials.