Terms of Use

These Terms and Conditions explain the rules that apply when you use the services provided by Patrick Spins. They set out the relationship between us and our users, the responsibilities for account activity, and the general conditions that govern promotions, payments and dispute handling. By registering or using our site you agree to comply with these terms and any specific rules that apply to individual games or offers.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account per person is permitted unless we have agreed otherwise in writing. You must not share login details or allow others to access your account. We may ask for identity and address verification at any time and may restrict withdrawals until required documents are provided. If you suspect unauthorised access you must notify us immediately.

Eligibility requirements

To open and operate an account you must be of legal gambling age in your jurisdiction and not excluded from gambling under local law. We will refuse registration or close accounts where a user is found to be ineligible. It is your responsibility to ensure that using the site is lawful where you are located.

Acceptable platform use

Users must not use the platform for fraudulent activity, money laundering, chargeback abuse, collusion, automated play or any activity intended to manipulate game outcomes or promotions. Multiple accounts, deliberate exploitation of system errors and sharing accounts for commercial gain are prohibited. Breaches may result in account suspension, forfeiture of balances and closure.

General bonus and promotion rules

Promotions and bonuses are subject to separate terms which you must accept before claiming. These terms will specify eligibility, wagering requirements, maximum bets, game weightings and expiry periods. Bonus funds are subject to conversion and withdrawal restrictions until any play-through requirements are met. We reserve the right to void promotions or withhold bonus funds where we suspect abuse or error.

Deposits and withdrawals

Accepted payment methods, minimums, maximums, processing times and fees may vary by method and region. Withdrawals are subject to verification checks and may be delayed pending document review. We will typically return funds to the original payment method where possible. Third-party payments are not permitted and may be returned. We may apply limits to withdrawals and require additional checks where we consider them necessary for security or compliance.

Dispute resolution

If you have a complaint please contact our support team in the first instance so we can attempt to resolve the matter. If a dispute cannot be resolved informally, users may seek independent advice or mediation in their jurisdiction. Nothing in these terms prevents you from pursuing statutory consumer rights where applicable.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where reasonably possible, notified to account holders by email. Continued use of PatrickSpins after changes have been published constitutes acceptance of the revised terms. If you do not accept updated terms you should close your account in accordance with the account-closure process.